System Issues

Over the past 10 days we have been experiencing a number of Denial-of-service (DoS) attacks on the StaffSync Server.

Denial-of-service attacks aim to restrict or impair access to a computer system or network preventing legitimate users from accessing the online information or services you need. We have tracked the IP addresses of the attacks back to Germany, Russia, China and USA as well as several Asian countries but are none the wiser as to the perpetrator. In most cases the attacks seem to stop after 1- 1.5 hours and the server returns to normal functioning, so suggest you come back after an hour if you are experiencing slow response times or errors when accessing the site.

We are working with the JADE Support team to try and limit the impact on the system, but ask for your forbearance as there is limited responses that we can make.

We apologise for this inconvenience

Kind Regard

StaffSync Customer Service Team